Lead Goldsmith

At Queensmith, we understand that our greatest asset is our exceptional team. As a Lead Goldsmith, you are pivotal in setting the benchmark for quality, craftsmanship, and innovation within our workshops. You lead the mounting team, inspire confidence, and elevate technical expertise to meet our uncompromising standards and ensure QC standards are met each and every single time. Collaborating closely with the Head of Workshop Operations and the Head of Workshop L&D, you contribute to training programmes, masterclasses, and skill development initiatives. Your work upholds the highest levels of craftsmanship and plays an integral part in ensuring that every piece of jewellery is a testament to excellence. Your contributions are integral to our journey.

Responsibilities:

• Perform advanced jewellery manufacturing tasks, including bespoke designs, casting cleaning, and multi-piece assemblies.
• Under the direction of the Head of Workshop Operations, lead and mentor the mounting team, ensuring adherence to best practices and quality standards.
• Collaborate on designing and delivering training programmes and masterclasses with the Head of Workshop L&D.
• Act as the go-to technical expert for goldsmithing-related queries.
• Maintain workshop cleanliness and oversee equipment maintenance.
• Partner with the Head of Workshop Operations to streamline processes and meet production deadlines.
• Represent the workshop during client tours and company events.
• Foster a positive and collaborative environment, promoting growth and skill development within the team.
• Accountable for productivity and quality standards and to feedback to the head of department on technical performance levels and standards. 

Skills:

• Advanced craftsmanship with an eye for detail and precision.
• Strong interpersonal and mentoring skills.
• Ability to manage and organise resources effectively.
• Familiarity with modern jewellery-making tools and techniques.
• Commitment to continuous learning and growth.
• Effective collaboration and communication with team members and other departments, including senior leadership.

• Minimum 5 years of hands-on jewellery manufacturing experience with a strong portfolio and technical knowledge.
• Proven expertise in advanced goldsmithing techniques, including complex bespoke designs.
• Familiarity with precision tools such as microscopes, and laser welders.
• Exceptional attention to detail and commitment to high-quality standards.
• Strong leadership skills, with experience mentoring and training others.
• A positive and proactive approach to supporting team and company goals.

Culture & Values 

At Queensmith, we transcend the traditional jewellery-buying experience. Our mission is to revolutionise the world of engagement and wedding jewellery, crafting unforgettable moments for our customers. Our culture revolves around "Be Brilliant," reflecting our relentless pursuit of excellence and innovation; "Be Clear," representing transparent communication, ethical practices, and a meaningful impact; and "Be Unique," celebrating individuality, creativity, and inclusivity. Just as we aim to democratise diamond jewellery through bespoke services and craftsmanship, we provide our teams with a similarly customised and exceptional work environment. The essence of Queensmith lies in providing a rewarding work environment and empowering teams to strive for excellence and be their best. 

• Employee Recognition Programme,
• Paid Time Off & Holidays,
• Financial Benefits,
• Workplace Culture Initiatives

• Private Healthcare Plan and Wellness Benefits
• Pension Plans
• Training & Professional Development
• Employee Assistance Programme - Counseling