Senior Sales Support

Lookers Group Fleet Gateshead 

Contract Type: Permanent, Full-Time, Hybrid/Remote

Salary: £27,300 plus £1,000 bonus opportunity per annum

Hours: (40) Monday to Friday 8:30 till 5:00pm (half a hour lunch) 

At Lookers Group Fleet Gateshead, we have a fantastic opportunity for an enthusiastic individual to join our experienced and growing team of 12, with a flexible hybrid approach. As a Senior Sales Support Advisor, you will ensure Group Fleet customers are provided with great service and deals are progressed accurately and in line with company defined procedures. 

Some responsibilities may include:

• To support in the management and ordering of vehicles for customers
• To use the internal fleet management system and comply with the laid down procedures when processing and managing customer orders
• To ensure all customer records/databases are complete and up to date
• To deal with internal and external queries in a pro-active and professional manner
• To ensure the highest level of customer service is provided to Group Fleet customer

The ideal candidate will be self-motived whilst being able to support your team, ambitious and eager to learn as no two days are the same, and must be IT literate and comfortable using an online database. You’ll be confident when meeting internal and external customer requirements, organised when managing your own workload, and brilliant at communicating when building long-term relationships with customers and suppliers.

Previous motor trade experience or experience in a similar role would be advantageous but not essential.

About us

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus; 

• Enhanced holidays that increase with service 
• Eligibility to join one of our car schemes 
• Critical illness cover after 2 years and Life Assurance 
• Smart Health - free access to support 24 hours a day, 365 days a year 
• Enhanced paid maternity, paternity and adoption leave 
• For some roles a company car and additional earning potential through commission or bonus. 

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for? 

Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. 

If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. 

If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch. Or, if you require further information about this vacancy, please email joshsummerside@lookers.co.uk