Transport Operator

The Transport Operator will be responsible for maintaining the day-to-day transport operation with a focus on the quality, H&S and transport compliance on site. 

The individual will be responsible for ensuring that Movianto’s client deliveries are processed and booked in with customers in a timely and correct manner, providing ongoing support using various IT systems, answering queries and ensuring our drivers have all the information they require.  

Key Responsibilities 

• Ensuring all daily deliveries are scanned into the DC, allocated onto manifests, and scanned on vehicles and monitored throughout the course of the day following all SOP’s and compliance  

• Ensuring that all drivers are pre-briefed and debriefed in conjunction with the debrief process using various systems (TMS, Verilocation, Tachomaster, Odyssey, Fleet Check), and that all paperwork is accurately completed and signed 

• Dealing with any problems that arise, communicating effectively to resolve and ensure all deliveries and collections are made on time and in full. Making sure the individual is always available to assist drivers with their queries when out delivering 

• Providing an excellent service to our internal and external customers, both for incoming and outbound calls 

• Ensuring inspections, servicing, MOTs, and defects are completed in line with DVSA regulations 

• Holding responsibility of Health and Safety on site including a focus on the reduction of the number of accidents and incidents 

• Responsibility for aspects of the MHRA and Road haulage legal compliance as delegated by Distribution Centre Manager 

• Ensuring that outstanding service is delivered to customers, both internal and external with a clear focus on excellent customer care, acting as a brand ambassador 

• Actioning delivery bookings by contacting any delivery point that require goods to be booked in, liaising with Distribution Centre Manager to ensure correct times are obtained to ensure best optimisation of vehicles. 

• Maintaining the TMS (Transport Management system) ensuring all due consignments are received and allocated for delivery. Those not received are communicated to Customer service teams 

• Responding to internal vehicle chill alerts, managing deviations and temperature excursions as delegated 

• Data inputting, maintaining documents and managing numerous spreadsheets and reports 

• Managing depot security by completing random personnel and vehicle searches 

• Supporting cross dock operations, loading, and unloading using FLT 

• Ability to support on road with deliveries in case of staff shortages, or emergencies 

• Carrying out initial HR Meetings with Teammates at the appropriate level such as Investigation Meetings or Return to work Meetings 

• Leading engagement on site throughout variety of approaches, being creative and proactive  

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Experience and Skills required: 

• Excellent communication skills, ability to multitask and prioritise workload 

• Knowledge of driver hours regulations and health & safety requirements 

• Ability to work under pressure in a fast-paced environment 

• Positive attitude with dealing with challenge and change 

• Driving License (desirable) 

• Excellent administration skills with strong attention to detail 

• Excellent MS Office Skills including word, excel, PowerPoint and outlook 

• Outstanding customer service skills – CS experiences desirable 

• Capability driving FLT – FLT licence advantageous, however not essential as training will be provided 

Movianto / Walden Group is an equal opportunity employer. All tasks must be carried out in compliance with the company and country legislation and practices, health and safety at work and environment guidelines relevant to the market in which the role is operational in. Please note the list above is not exhaustive and we expect the post holder to be flexible within the framework of the job definition. Movianto / Walden Group seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Movianto / Walden Group apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Movianto/ Walden Group, these details will be held by us in accordance with our privacy policy used by our team to contact you regarding this or other relevant opportunities at Movianto/ Walden Group.